Privacy policy
Last updated: March 5, 2026
Blake & Ivy ("we", "us", "our") operates this website and online store (the "Services"). This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase from our Services, or when you otherwise communicate with us.
Our store is hosted on Shopify, which enables us to provide the Services securely and efficiently.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect
Depending on how you interact with our Services, we may collect:
Contact details
Name, email address, phone number, billing address, and delivery address.
Order information
Products purchased, order history, returns/refunds, and customer service communications.
Payment information
Payments are processed securely by our payment providers. We do not store full credit or debit card details.
Device and usage data
IP address, browser type, device information, and interaction data (including cookies and analytics).
2. How We Use Your Information
We use your personal information to:
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Process and fulfil orders
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Provide customer support
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Send order confirmations and shipping updates
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Manage returns and refunds
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Improve website performance and functionality
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Prevent fraud and maintain security
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Send marketing communications (only if you opt in — you may unsubscribe at any time)
3. Cookies & Analytics
We use cookies and similar technologies to:
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Operate and secure the website
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Remember preferences
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Analyse traffic and performance
Some cookies are essential for the Services to function properly. You can manage cookie preferences through your browser settings.
4. When We Share Your Information
We may share personal information with trusted third parties only where necessary to provide our Services, including:
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Shopify (store hosting and order management)
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Payment providers (to process payments securely)
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Shipping and fulfilment partners (to deliver orders)
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Analytics and marketing providers (where applicable)
These providers are authorised to use your information solely for providing services to us.
5. International Transfers
Because we use Shopify and other global service providers, your information may be processed outside your country of residence. Where required, appropriate safeguards are implemented to protect your personal data.
6. Your Rights (GDPR / International)
Depending on your location, you may have the right to:
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Request access to your personal data
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Request correction of inaccurate information
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Request deletion of your personal data
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Object to or restrict certain processing
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Withdraw consent (for example, for marketing communications)
To exercise your rights, please contact us at:
7. Data Security & Retention
We take reasonable administrative, technical, and physical measures to protect your information.
No method of transmission over the internet is completely secure. We retain personal information only as long as necessary for order processing, legal obligations, dispute resolution, and legitimate business purposes.
8. Children’s Privacy
Our Services are not directed to children. We do not knowingly collect personal information from individuals under the age of 18.
9. Contact Us
Blake & Ivy is owned and operated by Gains Promotion, a company registered in the Netherlands
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: contact@blakeandivy.com
Phone:Â +Â 1 (945) 393 5862
Store Name: Blake & Ivy
Company Name: Gains Promotion
Company Number: 91920248
Company Address:
2e Pauwenlandstraat 30
7413 ZC, Deventer
Overijssel, Netherlands
Customer Service Hours (CT)
Monday – Friday | 09:00 – 17:00
Weekends | 11:00 – 16:00
We aim to respond to all inquiries within 24 hours during business days.